These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information. This site is owned and operated by G & B Bedding Co Ltd, Vyna House, North Lane, Astley, Greater Manchester, M29 7AB. If you have any queries about these terms and conditions or if you have any suggestions or complaints on or about our website, please contact us at sales@gbbedding.co.uk or call us on 01942 873861.
TERMS AND CONDITIONS
1. Our Contract / Definitions
1.1 “The Company” shall mean G & B Bedding Co Ltd whose registered office address is at Vyna House, North Lane, Astley, Greater Manchester, M29 7AB. Registered in the United Kingdom under Company number 01322407.
1.2 “The customer” shall mean any person or persons, firm, company or corporation who buys or agrees to buy goods from the company.
1.3 We must receive payment of the whole of the price for the goods that you order before your order can be accepted and processed. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.
2. Conditions Applicable
2.1 Terms and Conditions shall apply to all contracts for the sale of goods entered into by the Company. All conditions of the Customer or other terms and conditions or warranties whatsoever are excluded from the contract or any variation thereof unless expressly accepted by the Company in writing, and these terms and conditions shall be deemed to be incorporated in any quotation received from the Company and the Customer’s own conditions shall not be regarded as a counter offer.
2.2 The exercise by the Company of any right pursuant to these Terms and Conditions shall be without prejudice to any other right available to it whether hereunder or under general law.
3. Quotations
3.1 The Customer acknowledges that no contract was entered into in reliance on any representations other than those incorporated in the Company’s quotation and these Conditions, and particularly no catalogue or price list shall form part of the contract documents.
3.2 A quotation by the Company shall not constitute an offer and there shall be no binding contract until the Company has confirmed acceptance of the order placed by the Customer.
3.3 Unless otherwise specifically stated, all prices quoted by the Company are exclusive of Value Added Tax, which shall be due at the rate in force at the date of the Company’s invoice to the Customer.
3.4 Quotations assume the accuracy of information provided by the Customer and are not valid in the event of any information supplied to the Company being incomplete, inaccurate or misleading. Any modifications to specifications required after the Company has provided a quote may entail an extra charge being raised at a reasonable rate having regard to the nature of the modification.
4. Accuracy of content
The company has taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
5. Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
6. Availability
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
7.Acknowledgement of your order
To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.
6. Price & Payment Terms
6.1 The prices payable for goods that you order are as set out on our website.
6.2 Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.
6.3 We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.
7 Delivery, Delivery Charges and Title
7.1 We shall deliver the goods in accordance with your order. A valid signature will be required on collection or delivery. In the unlikely event that you have not received all the goods within 10 working days of the date of despatch (or where you have requested a delayed dispatch within 21 days of the requested dispatch date), you must notify us immediately.
7.2 Delivery charges vary according to the type of goods ordered, our delivery charges are set out at www.gbbedding.co.uk.
7.3 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Please note that we are only able to deliver to addresses within the United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles.
7.4 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.
7.5 If you ask us to deliver the goods to any other address other than the Billing or Delivery Address supplied on the order then we are not liable for any damage or loss of product as this is against the couriers terms and conditions, this means that you are solely liable for all costs incurred due to damage or loss
7.6 If you ask us to deliver the goods without a signature examples of which are but not exhaustive, “please leave in porch, or please leave in garage” then we are not liable for any damage or loss of product as this is against the couriers terms and conditions, this means that you are solely liable for all costs incurred due to damage or loss
7.7 When we deliver the goods the goods must be signed for by a resident of the Billing or Delivery address supplied on the order you placed, we do not accept any liability for goods signed for by anybody else.
7.8 Goods must be signed for by persons over the age of 18 we do not accept any liability for goods signed for any person under the age of 18
7.9 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction
8. Cancellation, Termination and Returns
Your Cancellation rights
8.1 Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
8.2 Should you wish to cancel your order, you can notify us by email to sales@gbbedding.co.uk we will notify you of the return details and returns numbers required. You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order), if you have taken the products out of the sealed package in which it was delivered to you.
8.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk, these goods must be returned unopened and undamaged. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
8.4 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.
8.5 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation or using a courier that is not suitable for the items returned). If the goods are returned damaged you will be liable for the costs of making right and we reserve the right to deduct the cost of this from the amount due back to you.
8.6 In particular, the Company reserves the right to charge a 30{588ddb6c8a8724ea9d1e6203be207a097a48e04ad522f74914444386680e5183} handling charge for goods which have been ordered as a special, bespoke item and is not a normal stocking item for the company. The company may incur losses due to goods being ordered as a special, the company only looks to cover the cost of this and does not profit from this.
8.7 The Company reserves the right to make any changes in the specification of goods which are required to conform with any applicable safety or other statutory requirements. If you are dissatisfied with the product due to any points stated in this section of the Terms & Conditions, you are entitled to a full refund.
8.8 If your order is subject to a Claimback made by the bank or the card issuer we reserve the right to challenge this and if the company believe the claim is of fraudulent reason we may choose to pursue you for costs that the company incur and loss of sales that this claimback has caused
8.9 We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you. All returns are sent back at the buyers cost unless faulty where the company will choose to replace or issue a refund.
8.10 We make every effort to describe products accurately we cannot accept liability for errors or if slight variations in the actual goods occur, we will provide a full refund if you are dissatisfied. You are responsible for the cost of return postage or delivery.
8.11 All returns must have a valid authorisation code prior to return and be conducted by e-mail as per condition 8.2
Please send any item to the address below:
Returns Department
Vyna House
North Lane
Astley
Greater Manchester
Lancashire
M29 7AB
8.12 Goods that are received damaged must be reported to us within 48 hours of delivery. This is a stipulation of the insurance cover in place with our carrier. We will either exchange them or provide a full refund, this will be provided at our cost. This does not affect your statutory rights as a consumer.
8.13 The company will not refund any carriage charges incurred by the customer unless the costs incurred are by direct fault of the company or for reasons mentioned in section 8.2
Cancellation by us
8.14 We reserve the right not to process your order if:
8.14.1 We have insufficient stock to deliver the goods you have ordered
8.14.2 We do not deliver to your area
8.14.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
8.15 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.
9. Warranty & Guarantee
9.1 Subject as expressly provided in these Terms and Conditions and except where goods are sold or services provided to a person dealing as consumer within the meaning of the Unfair Contract Terms Act 1977 all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permissible by law.
9.2 All warranty times are governed solely by the manufacturers terms and conditions.
9.3 All our products carry a standard 12 Month guarantee unless stated otherwise, The Company may at its discretion extend or shorten this warranty in line with the Manufacturers terms.
10. Liability
10.1 Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund. If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question in line with the terms and conditions set out under Cancellation, Termination and
Returns.
10.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
10.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.
10.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
10.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Sale of Goods Act 1979 (as amended)) relating to faulty and/or misdescribed goods.
11. Force Majeure
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
12. General
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.
13. VAT
13 Where the company is registered for VAT purposes the company will charge VAT at the current rate laid down by United Kingdom law. Goods not subject to VAT are exempt.
14 Age Requirements for Specific Goods
Were the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required age limit and the person that will accept delivery is over the required age limit.
16. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Vyna House, North Lane, Astley, M29 7AB and all notices from us to you will be displayed on our website from time to time.
17. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
18. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English and shall be governed by and interpreted in accordance with English law and any actions should be conducted through the Court of Southport, Lancashire, England
19. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
20. Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.
21. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
22.Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
23. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to G & B Bedding Company Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
PRIVACY & COOKIES POLICY
Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement. This privacy policy sets out how G & B Bedding Co Ltd uses and protects any information that you give when you use this Website. G & B Bedding Co Ltd is committed to ensuring that your privacy is protected. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01th January 2017
www.gbbedding.co.uk is owned and operated by G & B Bedding Co Ltd. Company No 01322407
PRIVACY STATEMENT
G & B Bedding Co Ltd are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Data Protection Act 1988 (‘the Act’)
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data. In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
To register you with our website and to administer it for assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services. If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data
We may disclose your personal information to third parties: In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller. If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.
SECURITY
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
CONTROLLING INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our offers which we think you may find interesting if you tell us that you wish this to happen. You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose.
You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.
We operate a system were we can choose to remove comments and reviews left on our site were we believe them to be not genuine, abusive or vindictive.
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Data Controller, G & B Bedding Co Ltd whose registered office is at Vyna House, North Lane, Astley, Greater Manchester, M29 7AB. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.
We will promptly correct any information found to be incorrect.
We do not store credit card details nor do we share customer details with any 3rd parties.
Should you have any queries relating to our Privacy Policy, please contact us at sales@gbbedding.co.uk.
COOKIES
We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit. Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.
The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is 01942873861 or you can e-mail us on sales@gbbedding.co.uk.
REFUND POLICY
Under Distance Selling Regulations, you have a 7 day ‘cooling off’ period from the day you receive your goods, in which time you should notify us that you wish to cancel your contract with us and the reason why, a full refund will be given including original delivery charges. If you have just changed your mind and the goods have been dispatched the cost of returns will be borne by you. In the case the goods are faulty upon delivery the returns costs will be bourn by the company. After this time any goods returned the returns costs will be bourn by you, if the goods are under warranty and are faulty the company will pay the costs of returns. If you claim the goods are faulty and are found not to be so we reserve the right to return the goods to you or deduct any costs we have bourn. To receive full credit for goods returned they must be returned with the original packaging in Saleable Condition.
DELIVERY POLICY
We aim to dispatch all items within 5 working days unless clearly stated otherwise. We will not intentionally advertise any products as “in stock” that are not and if any products have a delivery time in excess of our normal it will be clearly stated, you will be notified within 24hrs of any issues with your order. We currently use most of the UK’s national courier providers and we will select a courier specifically that meets the needs of your order as each courier specialises in different area. If there are any conflicts between our policies then the information laid out in the TERMS AND CONDITIONS shall take precedence.